Collect Workstation Details Procedure

Resolve this ticket by executing the following steps:

  • Send the communications below

  • For any email replies, attach content to this ticket

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To: Desktop support
Subject: Annual workstation inventory

Please attach the current workstation inventory to the following ticket: [REPLACE WITH URL TO THIS TICKET]

The workstation inventory shall include the following fields:
    * Serial number
    * Custodian
    * Full disk encryption status
    * Malware protection status
To: Outsourced Call Center IT
Subject: Annual workstation inventory

As part of our ongoing compliance efforts and per our services agreement, we require a current inventory of workstations in use in the service of our account.

Please respond to this message with the current inventory.

The workstation inventory shall include the following fields:
    * Serial number
    * Custodian
    * Full disk encryption status
    * Malware protection status